Natalie Mpele | Navigating risk in the industry that keeps South Africa moving
"The risk of cargo theft and hijacking has become a significant concern in South Africa. Criminals are…
"Ultimately, insurers that will thrive are those that place customers at the centre of everything they do, building enduring relationships founded on trust, understanding, and shared value. In doing so, we can contribute to a more financially resilient society overall, while reinforcing the vital role…
"The risk of cargo theft and hijacking has become a significant concern in South Africa. Criminals are…
"Every time a business supplies goods or services before receiving payment, it is effectively extending…
"Recent findings from IBM's Cost of a Data Breach Report 2026 show that supply chain compromise is now…
"A cash reserve is not what is left once the bills are paid; it is the money that replaces stolen stock,…
As the needs of customers evolve, our approach evolves along with it. In an increasingly competitive market, we believe that Customer Experience is our differentiator and that putting our customers at the centre of everything we do delivers real results.
Life insurance is a vital financial safety net that ensures your family is protected when you’re no longer…
Whether you're just starting your financial journey or looking to sharpen your money management skills,…
"A woman who can earn, own, invest, insure and build has choices - and choices change the trajectory of families and communities. That is why representation at the top matters, but it cannot be the finish line. Our leadership must translate into institutions, markets and systems that work better for…
"Every goal has a number to strive towards. It’s more than a feeling: It can be acted on, measured, planned…
"When I joined the industry, I was often the only woman around the table in business leadership environments.…
"Coface’s global “Power the Core” strategy, places digital technology and data excellence at the heart…
"We offer our people exposure to global expertise, intellectually challenging work, and continuous learning…
"If you do what is in the best interests of your clients, document everything properly, keep sound records and follow up with clients, a lot of the noise should fall away. You need to be able to show the regulator how you applied your mind in your client engagements," says Andrie Bester, compliance manager…
"Much of the conversation during Breast Cancer Awareness Month rightly focuses on awareness, screening,…
"Employers budget for absence. What they don’t budget for is the employee who is at their desk and not…
"Young South Africans, in particular, should not see funeral insurance as a product only for older people.…
"A policy that was appropriate when a client was single, renting and earning a certain income may look…
"Research on global buyout deals entered in 2010 or later and exited by 2021 found that roughly two-thirds of total returns could be attributed to market multiple expansion and leverage, not operational improvement. Rising markets did much of the work," says Kabelo Malepe, Analyst at Tamela.
"The question is no longer simply whether investors have enough options. Rather, it is whether advisers…
"Our role has been to support that evolution with capital, strategic input, and governance. Over the…
"One of the most common misconceptions about retirement planning is that accumulating a specific lump…
“The most valuable thing I do for young professionals is to help them set aside sensible amounts of their…
"The moderate catastrophe losses of the past few years should not obscure what remains a demanding and highly uncertain risk landscape. Natural perils, inflation, cyber risks and geopolitical instabilities are adding to the potential for losses and confronting insurers and reinsurers alike with increasingly…
"Growing uncertainties combined with intensifying competition are causing increasing headwinds for the…
"The value of reinsurance has never been more evident than it is today. A resilient reinsurance sector…
Most South Africans are on track to face a significant income shortfall in retirement, with research showing only 6% are on course for financial security; in this insightful piece, independent investment consultant Ziphozonke Mazibuko breaks down how readers can calculate their personal income replacement…
"That is why trust is such an issue, especially if you are not a money guru yourself. You need to trust…
"With household budgets under increasing strain, many might have expected South Africans to cut back…
"For many young people, income no longer arrives as one predictable amount on one predictable day. It may come from freelance work, online sales, content creation, part-time employment or a small business. Often, it comes from several of these sources at once," says Charmaine Moola, Financial Education…
“This achievement reflects more than business growth, it speaks to the real need for accessible financial…
"The African Continental Free Trade Area (AfCFTA) creates an opportunity to develop regional value chains,…
“Our capital allocation balances caution with attractive, risk-adjusted returns for shareholders. These outcomes reflect not only the resilience of our advice-led business model, but also the trust we have built with clients, investors and regulators over many years,” says PSG Financial Services CEO…
"Our new AI Practice Area Committee will look at AI in our traditional practice areas, shape these fields…
“Many young journalists are expected to cover complex financial topics without ever having had structured…
“We are delighted to attract external talent with proven expertise and experience to complement our internal…
“The official launch of the IPEC Regulatory Sandbox reflects the Commission’s commitment to creating…
“South African industry has known for some time that diesel dependency carries risk. What the current fuel price environment has done is make that risk impossible to ignore. The conversation has shifted from ‘should we consider renewables’ to ‘how quickly can we move,” says Nigel Sun, Head of Sungrow…
"By tackling non-revenue water, we are addressing both a critical environmental challenge and an economic…
"In pursuing our growth agenda for the East Africa region and the African continent, we are focused on…
"Risk is not a threat to be managed. It is actually a massive opportunity to seize, but you have to seize it responsibly," said Werksmans Attorneys director and head of regulatory practice and service line leader for data privacy and cyber, Ahmore Burger-Smidt, adding that legal and compliance professionals…
"Its main purpose is to protect policyholders who may only learn at the claims stage that some funeral…
"The COFI Bill introduces enhanced governance standards for retirement fund boards. Trustees and other…
"With retirement savings under increasing pressure, people need to think about how they will earn an income in the future while still managing the financial demands of today and preparing for tomorrow," says Michelle Acton, Chief Customer Officer: Corporate at Old Mutual.
"A survey by Momentum Corporate on the two-pot system and who is making the most withdrawals shows that…
"Simply putting operational efficiency ahead of employee needs is no longer enough. Businesses need to…
"Businesses typically monitor performance through error rates, complaint volumes, and other aggregate measures. The challenge is that these can mask issues at the margins. A process that works effectively for most customers may still create poor outcomes for a smaller group," says Prof Yudhvir Seetharam,…
"The bigger, more important issue is whether the organisation fully understands the impact of AI on the…
"Several South African fintech and digital distribution businesses have entered the insurance space via…
"In gas markets, Iran is a significant producer, but it is not major exporter of gas. Unlike the oil market, there is little or no spare capacity in global gas markets right now. The big players in the region are Qatar and the UAE whose combined exports comprise around 20% of global liquified natural…
"In gas markets, Iran is a significant producer, but it is not major exporter of gas. Unlike the oil…
"The escalation of the Middle East conflict, now involving fighting against Hezbollah in Southern Lebanon,…
"The escalation of the Middle East conflict, now involving fighting against Hezbollah in Southern Lebanon,…
"Interest rate risk and high breakeven levels combined with concerns that crop and livestock prices could…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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