“Modern detection systems can integrate with building management systems to automatically close fire doors, activate shutters or shut down equipment that could worsen a fire. Selecting the right detector depends on the environment, materials…
“If the car is newer, it feels too soon for anything major to go wrong. If it’s been reliable for years, it’s easy to assume it will stay that way. But breakdowns don’t always come with warning, and they rarely happen at a convenient time,”…
"Employers have both a responsibility and an opportunity to ensure that their environments are structured in ways that actively promote inclusion, equity, and dignity. This includes re-examining how decisions are made, how talent is identified…
"This investment signals that Santam is focused on long term resilience and customer experience, not just short term efficiency. It reflects our intent to serve customers better in an increasingly digital, always on world, while remaining a…
"If you're in an area that typically gets hit by downpours and flooding, precautionary measures like checking your roof for leaks and clearing your gutters can go a long way in ensuring proper water drainage," says Marius Kemp, Head of Personal…
"The moment materially larger volumes of fuel are stored on site, the risk exposure fundamentally changes. Fire load increases dramatically. Vapour and handling risks increase. The potential for injury, third-party harm and environmental damage…
"The insured is required in terms of the policy wording to take all reasonable steps and precautions to prevent accidents or losses, so not doing so can definitely influence how assessors look at the damages at hand after a claim," says Thabo…
“Customers don’t just want a transactional relationship with their insurer which is about paying a premium for a policy; they want a partner. They want an insurer that shows up, guides them, and supports them long before something goes wrong,"…
"For insurers, this creates a complex challenge. Their role is to repair or replace damaged assets, and when the cost of moving parts, sourcing materials or delivering services rises, so does the cost of claims," says Kobus Groenewald, Consultant…
"By analysing behavioural trends, historical claims data and telematics information at scale, AI is allowing insurers to identify red flags far earlier in the claims process. This has materially improved operational efficiency, strengthened…
“Too often, people underestimate warnings because they do not fully understand what they mean. But these alerts are there to guide behaviour in real time. Knowing how to respond can significantly reduce risk,” says Rudolf Britz, Chief Actuary…
"Clients increasingly expect financial services to mirror the best digital experiences they have elsewhere. If they can transact, learn, compare and act at the touch of a button in other parts of life, they naturally question why financial decisions…
“Climate change is one of the most significant and complex risks facing the insurance industry and society globally. As an insurer, we have a responsibility not only to understand these risks, but also to help the country prepare for them,"…
"Considering these profound changes in the way businesses are operating, the risk landscape has fundamentally shifted, making adequate insurance coverage essential. Right now, most policies cover AI risks through "silent cover," meaning AI isn't…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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