"One of the most common misconceptions in the healthcare environment is that "100% of scheme rate" means full cover. In practice, medical schemes reimburse according to their own tariff structures, while specialists in disciplines such as oncology,…
“While many funeral policies include a repatriation benefit, policyholders are not always clear what it covers: whether there is a distance limit, whether it applies to deaths that go through forensics, whether it extends to international transport,…
"Recent findings from the Association for Savings and Investment South Africa (ASISA) highlight the urgency: the life insurance protection gap has reached R50,4 trillion, with 85% of working South Africans having no critical illness cover whatsoever.…
"At Sanlam, we aim to maintain and strengthen our position as a digitally enabled insurance market leader in Africa, and in fast-growing markets in Asia. With Theo's appointment, we are ensuring that artificial intelligence is developed responsibly…
“For 20 years, our mission has been simple, to change lives. From pioneering direct life insurance in South Africa to expanding access to financial education through Truth About Money, our focus has always been on helping South Africans protect…
"This year, SMEs should take a proactive approach: identify critical functions, assess vulnerabilities, and secure the insurance cover needed to protect their business. With the right solutions in place, owners can focus on growth, knowing that…
"Today's customers are more empowered than ever. Social media, consumer forums, and online complaints platforms make it easy for clients to voice concerns publicly. This means that an unresolved complaint can quickly escalate – but it also means…
"Life insurance is no longer just about what happens when someone dies. More and more, it's about supporting people while they are still alive – helping them navigate severe illness, disability or income disruption," says Gareth Friedlander,…
"We remain deeply committed to helping our customers live with confidence through savings and investment products and ensuring they are sufficiently healthy to enjoy the rewards of their efforts. We want to embed health solutions as an integral…
"The reality is that lifestyle-related diseases are no longer a future concern. They are here and continue to affect more South Africans every year. The encouraging part, however, is that many of these conditions are preventable and manageable…
"By encouraging proper beneficiary nominations, wills, and estate‑planning structures, a fiduciary mindset helps preserve savings, protect dependents, and ensure assets are transferred according to intention. Placing long‑term interests at the…
“The concept mirrors the way many people already buy airtime, data or electricity – on a prepaid, pay-as-you-go basis – instead of committing to long-term contracts. In the same way, clients can now purchase funeral cover upfront for three,…
"In our claims data, heart attacks, strokes, and cancer are among the leading causes. And what's alarming is how often these conditions now appear in people in their 30s and 40s - not just later in life. This is why it's so important to go for…
“The inevitable result is an erosion in benefits, even though premiums are increasing, which means that members are faced with greater self-funding gaps, especially on lower benefit options due to co-payments, penalty fees, exclusions and shortfalls,"…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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