"The flaw in the 'I'm young and healthy’ mindset is the assumption that medical emergencies happen to other people, later in life. They don’t, and we see this every day reflected in our claims statistics, and in the lived experiences of our…
“Behind every claim is a promise honoured. And behind every policy is a financial adviser who helped a client put the appropriate protection in place before it was needed,” says Joretha Bothma, Head of Product Development, Underwriting and Claims…
"Fifteen years ago, the business was founded on a simple but powerful idea – that people's lives change, and their insurance should be able to change with them. Today, that idea has proven its relevance at scale," says Suzanne Stevens, Chief…
"These claim statistics for 2025 demonstrate Liberty's commitment to securing the financial futures of South Africans. Our commitment to paying claims remains unwavering. They represent a further promise fulfilled for our clients," says Schalk…
"One of the main challenges in accessing specialist care is the gap between what medical schemes pay and what specialists charge. Medical aid reimburses treatment according to its own scheme rates, while specialists often charge significantly…
"Between 2015 and 2024, medical aid membership in the 25–34 cohort declined by 18%. This is not demographic drift. It is the erosion of the system's funding base. Medical schemes are not under pressure simply because costs are rising," says…
"The combination of current economic hardship and traditional gender norms creates a crisis in men's mental health. As a result, many men internalise their struggles, carrying both financial and emotional burdens in isolation instead of accessing…
“It is the honour of my career to be entrusted with leading Netcare. Our sector is being reshaped by policy reform, by the expectations of the people we serve and by the extraordinary possibilities that digital and data-driven care now open…
“We are essentially ending the era of the insurance ceiling for HIV-positive members. By modernising our approach, we are recognising that an individual’s ability to protect their family’s future should be defined by their current wellness and…
“Fedhealth is at a pivotal point in its journey, with a well-defined strategy and strong foundations already in place. What excites me is the opportunity to be part of a scheme that is Built Different – one that’s focused on delivering real…
“What mattered most was a deep belief in what we stood for. We genuinely felt consumer behaviour was shifting away from commodity buying and towards individual, tailored solutions,” says BrightRock co-founder and Executive Director for Distribution…
"SanlamConnect plays an important role in helping intermediaries serve clients in an increasingly connected financial-services environment. Our focus remains on building a stronger, more integrated ecosystem that makes it easier for advisers…
"For many South African families, the loss of a breadwinner is not just a tragedy, it is a financial breaking point. The research shows that most South Africans insure only 20–50% of their future income, yet the ability to earn is our greatest…
"The ASISA long-term insurance statistics released on the 31st of March show that members managed 46.2 million risk and savings policies on behalf of policyholders at the end of December 2025. The number of in-force policies increased by 4%…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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