"You're as essential to the people who love you as they are to you. When your health fails, it doesn't just affect you, it affects everyone depending on you. Your family's financial security gets pulled into the crisis too," says Damian McHugh,…
"It's easy to think of life insurance as something that only pays out when you die, but modern life insurance covers much more than just death. Our recent claims data across our full suite of benefits shows that serious illness and disability…
“While the direct recruitment costs of high staff turnover are well understood, the indirect costs like diminished team morale and eroded client confidence are harder to put a number on, but often cut deeper,” says Ryno de Kock, Head of Distribution…
"Many businesses still assume this type of disruption is insured, when in reality much of that exposure now sits with them. Businesses need to take a more deliberate approach to how systemic disruption risk is managed across contracts, operations…
"When BrightRock engaged diverse young South Africans about life insurance, a clear pattern emerged: despite recognising its importance, many experience it as overly complex and hard to fully understand," says Sean Hanlon, BrightRock Executive…
"The flaw in the 'I'm young and healthy’ mindset is the assumption that medical emergencies happen to other people, later in life. They don’t, and we see this every day reflected in our claims statistics, and in the lived experiences of our…
“Behind every claim is a promise honoured. And behind every policy is a financial adviser who helped a client put the appropriate protection in place before it was needed,” says Joretha Bothma, Head of Product Development, Underwriting and Claims…
"Fifteen years ago, the business was founded on a simple but powerful idea – that people's lives change, and their insurance should be able to change with them. Today, that idea has proven its relevance at scale," says Suzanne Stevens, Chief…
"These claim statistics for 2025 demonstrate Liberty's commitment to securing the financial futures of South Africans. Our commitment to paying claims remains unwavering. They represent a further promise fulfilled for our clients," says Schalk…
"One of the main challenges in accessing specialist care is the gap between what medical schemes pay and what specialists charge. Medical aid reimburses treatment according to its own scheme rates, while specialists often charge significantly…
"Between 2015 and 2024, medical aid membership in the 25–34 cohort declined by 18%. This is not demographic drift. It is the erosion of the system's funding base. Medical schemes are not under pressure simply because costs are rising," says…
"The combination of current economic hardship and traditional gender norms creates a crisis in men's mental health. As a result, many men internalise their struggles, carrying both financial and emotional burdens in isolation instead of accessing…
“It is the honour of my career to be entrusted with leading Netcare. Our sector is being reshaped by policy reform, by the expectations of the people we serve and by the extraordinary possibilities that digital and data-driven care now open…
“We are essentially ending the era of the insurance ceiling for HIV-positive members. By modernising our approach, we are recognising that an individual’s ability to protect their family’s future should be defined by their current wellness and…
Insurance Biz is a New Africa Busines News Services (NABNS) publication launched in 2013 to focus on the insurance industry, investments, financial planning, employee benefits etc. It remains a great resource of news for industry professionals, and for those who seek to learn about the financial sector developments.
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